FAQ

Contact us?

We are really sorry if we can’t pick up the phone. Send us a whatsapp +31 6 28 344 314 with your Question/Changing of appointment/Cancellation/Feedback and we will reply in max 24 hours. Appointments made on Whatsapp are not set untill we confirm it.

*Email’s will be replied within 72 hours.

*Instagram DM’s will not be answered.

Should I make an appointment to come to the salon?

Yes, we highly recommend that you make an appointment before coming to the salon. Making a prior appointment means that we will be able to prepare for your treatment and give you our best service.

We do accept walk-in customers, but there is no guarantee that we can help you right away., you might have to wait for a little while.  Booking an appointment will make the whole procedure easy for you as well as us.

You can make a appointment here.

I won’t be able to make it to my appointment. What should i Do? what is your cancellation policy?

We can imagine that sometimes you may not be able to keep your appointment. We request you to inform us at least 24 hours in advance. You can call us or send us an whatsapp +31 6 28 344 314.

What if i’m late?

Please arrive five minutes in prior or at least on time to your appointment. You will have the time to enjoy your drink and choose your nail color! Should you arrive more than 10 minutes late, we cannot guarantee your appointment.

What kind of payment does Polish nail bar accept?

We accept cash and all bankcards.

Do you give any warranty on the nails?

Everyone has different nails, that means that not everyone can enjoy their nails for the same time period. That is due to the oily state of your own natural nails. We give 2 days guarantee on gel polish treatments, 5 days guarantee on fake nails and no guarantee on regular nail polish.

What kind of manicures and pedicures does polish nail bar offer?

We specialise in spa manicure and pedicure treatments, we offer simple and fast treatments as well as pampering ones. As for polishing we use both regular and gel polish. We also offer nail extensions we use dipping/biab.

Does the Polish nail bar have space for parking?

You can park on the street in front of the salon or on the streets nearby. In front of the store it is only possible to park for 1 hour.

How often should I get a manicure and pedicure?

Healthy nails are beautiful and maintaining healthy nails demands some attention from you. Depending on how fast your nails grow is good to determine how often you should get a manicure. It is good to get a pedicure once in three weeks. Dirt accumulates in your toes faster than you imagine. Bacteria and fungus grow easily bringing diseases. So have a pedicure at least once a month. It will benefit your feet greatly!

How long do services take?

We offer a variation of services depending on the time you have. We offer a 25-minute I have no time polish, a 35-minute polish me manicure, a Holy grail pedicure for 60-minute and many more. Please refer to our menu on the website.

Does gel polish damage or weaken your nails?

Gel polish should not weaken your nails when applied and removed properly.  It provides extra strength and prevents your nails from ripping and breaking, allowing them to grow longer and stronger.

It is key to remove it with care, that’s why it takes us 20-minutes to do so. Please don’t try to peel, chip, file or bite it off, doing this will absolutely damage your nails.

What if I already have gel polish on my nails or fake nails?

Please make sure to book a remove before new. Indicating removal at the time of booking ensures we have enough time to properly take off your gel polish or fake nails so your nails stay healthy and strong.

What is BIAB?

BIAB stands for ‘builder in a bottle’, and is also referred to as ‘builder gels’. With builder gel, you can create the same look, hardness and strength as acrylic or SNS nails, without damaging the natural nail underneath (as much).

What is a difference between Dipping nails and acrylics/solar nails?

We prefer to work with dipping powder nails since it’s the newest nail technique on the market, rivalling gel and acrylic manicures in longevity and versatility ; you can think of it as the happy medium between those two. It is formulated without harsh chemicals, has added vitamins to help strengthen your nails, and won’t damage the nail bed. But mostly it doesn’t smell!

DIP SNS is a well known brand.

Refund

We’re sorry, but we can do a refund. Contact us though whatsapp and will we find a solution.

Send us a what.sapp +31 6 28 344 314. We will reply in max 24 hours

Due to busier times in our salon, we can't always pick up the phone. Do you have a question, change of appointment, cancellation or feedback? Send us a whatsapp: +31 6 28 344 314 and we will reply in max 24 hours.
FAQ
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